Refund policy

Effective Date: January 1, 2026

We stand behind our products and want you to be confident in your purchase. Please read our return and refund policy carefully before placing an order.


RETURNS

We accept returns on unworn, unused, and unwashed items within 14 days of delivery.

To be eligible for a return:

  • Item must be in original condition

  • No signs of wear, washing, or damage

  • Original tags must be attached

To start a return, contact us at:
📧recovereediariesllc@gmail.com

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.


NON-RETURNABLE ITEMS

The following items are final sale and cannot be returned or refunded:

  • Limited edition drops

  • Custom or personalized items

  • Digital products or downloads

  • Clearance or sale items


DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the issue

We will replace the item or issue a refund at no additional cost.


REFUNDS

Once your return is received and inspected, you will be notified of approval or denial.

Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable.


EXCHANGES

We do not offer direct exchanges at this time.
If you need a different size or item, please return the original item and place a new order.


LOST OR STOLEN PACKAGES

We are not responsible for packages marked as delivered by the carrier but lost or stolen after delivery. Please contact the shipping carrier directly for assistance.


CONTACT US

For all return or refund questions, contact:
📧 recovereediariesllc@gmail.com