Shipping policy

Effective Date: January 1, 2026

Thank you for shopping with us. Please review our shipping policy below before placing your order.


ORDER PROCESSING

All orders are processed within 2–5 business days (excluding weekends and holidays).

During high-volume periods, limited drops, or promotions, processing times may be extended slightly. We appreciate your patience.

Once your order has shipped, you will receive a confirmation email with tracking information.


SHIPPING RATES & DELIVERY TIMES

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 5–10 business days after processing

  • Expedited Shipping (if available): 2–5 business days after processing

Please note: delivery times are estimates and not guaranteed.


FREE SHIPPING

Free shipping may be offered on select orders, bundles, or promotions.
Eligibility will be clearly stated at checkout.


INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address:

  • The customer is responsible for reshipping costs

  • Refunds will not include original shipping fees


TRACKING & CARRIER DELAYS

Once an order is shipped, we are not responsible for delays caused by the shipping carrier, weather conditions, or other factors outside our control.

If your tracking shows “delivered” but you have not received your package, please contact the carrier directly.


LOST OR STOLEN PACKAGES

We are not responsible for packages marked as delivered but lost or stolen after delivery.

We recommend choosing a secure delivery location.


INTERNATIONAL SHIPPING

At this time, we ship to the United States only.
International shipping may be added in the future.


DAMAGED SHIPMENTS

If your order arrives damaged, contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the damage

We will review and resolve the issue promptly.


CONTACT US

For shipping-related questions, contact us at:
📧 recovereediaries@gmail.com